{"id":396010,"date":"2024-10-27T12:02:23","date_gmt":"2024-10-27T11:02:23","guid":{"rendered":"https:\/\/www.redgrasscreative.com\/docs\/contacter-le-support-client\/"},"modified":"2024-10-27T12:02:25","modified_gmt":"2024-10-27T11:02:25","password":"","slug":"contacter-le-support-client","status":"publish","type":"docs","link":"https:\/\/www.redgrasscreative.com\/fr\/docs\/contacter-le-support-client\/","title":{"rendered":"Contacter le support client"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Veuillez consulter notre FAQ si vous avez besoin d\u2019aide pour un probl\u00e8me sp\u00e9cifique. <\/p>\n\n<p class=\"has-medium-font-size\">Si vous ne trouvez pas de solution \u00e0 votre probl\u00e8me, veuillez utiliser le formulaire suivant :<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"has-text-align-center has-large-font-size\"><a href=\"https:\/\/18obuxadt2m.typeform.com\/to\/AkK5jnSw\" target=\"_blank\" rel=\"noreferrer noopener\">Formulaire de demande de support client<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"has-medium-font-size\">Nous r\u00e9pondrons dans un d\u00e9lai de 48 heures ouvrables (hors jours f\u00e9ri\u00e9s au Royaume-Uni\/UE)<br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veuillez consulter notre FAQ si vous avez besoin d\u2019aide pour un probl\u00e8me sp\u00e9cifique. Si vous ne trouvez pas de solution \u00e0 votre probl\u00e8me, veuillez utiliser le formulaire suivant : Formulaire de demande de support client Nous r\u00e9pondrons dans un d\u00e9lai de 48 heures ouvrables (hors jours f\u00e9ri\u00e9s au Royaume-Uni\/UE)<\/p>\n","protected":false},"author":18506,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[1020],"doc_tag":[],"knowledge_base":[1022],"class_list":["post-396010","docs","type-docs","status-publish","hentry","doc_category-aide-pour-autre-chose-quune-commande-ou-un-produit","knowledge_base-cest-autre-chose"],"acf":[],"year_month":"2026-05","word_count":54,"total_views":"37","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Abbie","author_nicename":"abbieredgrass-ch","author_url":"https:\/\/www.redgrasscreative.com\/fr\/author\/abbieredgrass-ch\/"},"doc_category_info":[{"term_name":"Aide pour autre chose qu'une commande ou un produit","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-autre-chose-quune-commande-ou-un-produit\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"C'est autre chose","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/cest-autre-chose\/","term_slug":"cest-autre-chose"}],"knowledge_base_slug":["cest-autre-chose"],"_links":{"self":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/users\/18506"}],"replies":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/comments?post=396010"}],"version-history":[{"count":1,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396010\/revisions"}],"predecessor-version":[{"id":396011,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396010\/revisions\/396011"}],"wp:attachment":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/media?parent=396010"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_category?post=396010"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=396010"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/knowledge_base?post=396010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}