{"id":396027,"date":"2024-10-27T12:02:32","date_gmt":"2024-10-27T11:02:32","guid":{"rendered":"https:\/\/www.redgrasscreative.com\/docs\/si-votre-envoi-est-retarde\/"},"modified":"2024-10-27T12:02:34","modified_gmt":"2024-10-27T11:02:34","password":"","slug":"si-votre-envoi-est-retarde","status":"publish","type":"docs","link":"https:\/\/www.redgrasscreative.com\/fr\/docs\/si-votre-envoi-est-retarde\/","title":{"rendered":"Si votre envoi est retard\u00e9"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Nous utilisons un service suivi pour tous les envois. Parfois, des retards se produisent ind\u00e9pendamment de notre volont\u00e9. Pendant les p\u00e9riodes de forte activit\u00e9 pour les entreprises de transport, des d\u00e9lais de transit plus longs sont tout \u00e0 fait normaux et il n\u2019y a g\u00e9n\u00e9ralement pas lieu de s\u2019inqui\u00e9ter.  <br\/><br\/>Veuillez pr\u00e9voir un minimum de 30 jours pour que votre colis arrive avant de nous contacter. Si vous n\u2019avez re\u00e7u aucune mise \u00e0 jour apr\u00e8s ce d\u00e9lai, veuillez nous contacter \u00e0 support@redgrasscreative.com <br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous utilisons un service suivi pour tous les envois. Parfois, des retards se produisent ind\u00e9pendamment de notre volont\u00e9. Pendant les p\u00e9riodes de forte activit\u00e9 pour les entreprises de transport, des d\u00e9lais de transit plus longs sont tout \u00e0 fait normaux et il n\u2019y a g\u00e9n\u00e9ralement pas lieu de s\u2019inqui\u00e9ter. Veuillez pr\u00e9voir un minimum de 30 [&hellip;]<\/p>\n","protected":false},"author":18506,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[986,987],"doc_tag":[],"knowledge_base":[988],"class_list":["post-396027","docs","type-docs","status-publish","hentry","doc_category-aide-pour-une-commande-passer-une-commande","doc_category-aide-pour-une-commande-que-vous-avez-deja-passee","knowledge_base-jai-une-question-sur-une-commande"],"acf":[],"year_month":"2026-05","word_count":89,"total_views":"29","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Abbie","author_nicename":"abbieredgrass-ch","author_url":"https:\/\/www.redgrasscreative.com\/fr\/author\/abbieredgrass-ch\/"},"doc_category_info":[{"term_name":"Aide pour une commande \/ passer une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-une-commande-passer-une-commande\/"},{"term_name":"Aide pour une commande que vous avez d\u00e9j\u00e0 pass\u00e9e","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-une-commande-que-vous-avez-deja-passee\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"J'ai une question sur une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/jai-une-question-sur-une-commande\/","term_slug":"jai-une-question-sur-une-commande"}],"knowledge_base_slug":["jai-une-question-sur-une-commande"],"_links":{"self":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/users\/18506"}],"replies":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/comments?post=396027"}],"version-history":[{"count":1,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396027\/revisions"}],"predecessor-version":[{"id":396031,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396027\/revisions\/396031"}],"wp:attachment":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/media?parent=396027"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_category?post=396027"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=396027"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/knowledge_base?post=396027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}