{"id":396037,"date":"2024-10-27T12:02:33","date_gmt":"2024-10-27T11:02:33","guid":{"rendered":"https:\/\/www.redgrasscreative.com\/docs\/ma-commande-na-pas-ete-expediee\/"},"modified":"2024-10-27T12:02:34","modified_gmt":"2024-10-27T11:02:34","password":"","slug":"ma-commande-na-pas-ete-expediee","status":"publish","type":"docs","link":"https:\/\/www.redgrasscreative.com\/fr\/docs\/ma-commande-na-pas-ete-expediee\/","title":{"rendered":"Ma commande n&rsquo;a pas \u00e9t\u00e9 exp\u00e9di\u00e9e"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Les emails d\u2019exp\u00e9dition sont envoy\u00e9s depuis fulfillment@crowdpilot.com, veuillez v\u00e9rifier votre bo\u00eete de courriers ind\u00e9sirables pour vous assurer que vous n\u2019avez pas manqu\u00e9 cette notification. <\/p>\n\n<p class=\"has-medium-font-size\">Veuillez pr\u00e9voir jusqu\u2019\u00e0 une semaine compl\u00e8te apr\u00e8s avoir pass\u00e9 votre commande pour qu\u2019elle soit exp\u00e9di\u00e9e. Si un article de votre commande est en attente de r\u00e9approvisionnement, cela prendra plus de temps. En cas de retard excessif, nous nous efforcerons de vous contacter.   <\/p>\n\n<p class=\"has-medium-font-size\">Si vous n\u2019avez re\u00e7u aucune notification d\u2019exp\u00e9dition apr\u00e8s 8 jours, veuillez nous contacter \u00e0 <strong>support@redgrasscreative.com<\/strong>.<\/p>\n\n<p class=\"has-medium-font-size\"><strong>Veuillez inclure votre num\u00e9ro de commande dans votre email afin que nous puissions vous aider plus efficacement. <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les emails d\u2019exp\u00e9dition sont envoy\u00e9s depuis fulfillment@crowdpilot.com, veuillez v\u00e9rifier votre bo\u00eete de courriers ind\u00e9sirables pour vous assurer que vous n\u2019avez pas manqu\u00e9 cette notification. Veuillez pr\u00e9voir jusqu\u2019\u00e0 une semaine compl\u00e8te apr\u00e8s avoir pass\u00e9 votre commande pour qu\u2019elle soit exp\u00e9di\u00e9e. Si un article de votre commande est en attente de r\u00e9approvisionnement, cela prendra plus de temps. [&hellip;]<\/p>\n","protected":false},"author":18506,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[986,987],"doc_tag":[],"knowledge_base":[988],"class_list":["post-396037","docs","type-docs","status-publish","hentry","doc_category-aide-pour-une-commande-passer-une-commande","doc_category-aide-pour-une-commande-que-vous-avez-deja-passee","knowledge_base-jai-une-question-sur-une-commande"],"acf":[],"year_month":"2026-05","word_count":115,"total_views":"30","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Abbie","author_nicename":"abbieredgrass-ch","author_url":"https:\/\/www.redgrasscreative.com\/fr\/author\/abbieredgrass-ch\/"},"doc_category_info":[{"term_name":"Aide pour une commande \/ passer une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-une-commande-passer-une-commande\/"},{"term_name":"Aide pour une commande que vous avez d\u00e9j\u00e0 pass\u00e9e","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-une-commande-que-vous-avez-deja-passee\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"J'ai une question sur une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/jai-une-question-sur-une-commande\/","term_slug":"jai-une-question-sur-une-commande"}],"knowledge_base_slug":["jai-une-question-sur-une-commande"],"_links":{"self":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/users\/18506"}],"replies":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/comments?post=396037"}],"version-history":[{"count":1,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396037\/revisions"}],"predecessor-version":[{"id":396039,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396037\/revisions\/396039"}],"wp:attachment":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/media?parent=396037"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_category?post=396037"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=396037"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/knowledge_base?post=396037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}