{"id":396156,"date":"2024-10-27T12:03:43","date_gmt":"2024-10-27T11:03:43","guid":{"rendered":"https:\/\/www.redgrasscreative.com\/docs\/il-manque-un-article-dans-ma-commande\/"},"modified":"2024-10-27T12:03:44","modified_gmt":"2024-10-27T11:03:44","password":"","slug":"il-manque-un-article-dans-ma-commande","status":"publish","type":"docs","link":"https:\/\/www.redgrasscreative.com\/fr\/docs\/il-manque-un-article-dans-ma-commande\/","title":{"rendered":"Il manque un article dans ma commande"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Nous sommes vraiment d\u00e9sol\u00e9s d&rsquo;apprendre qu&rsquo;il manque un article dans votre commande. <br\/><br\/>Veuillez v\u00e9rifier soigneusement la bo\u00eete d&rsquo;exp\u00e9dition car souvent de petits articles peuvent \u00eatre jet\u00e9s par erreur avec l&#8217;emballage. <\/p>\n\n<p class=\"has-medium-font-size\">Il arrive parfois que notre centre de traitement envoie une commande en plusieurs colis. Veuillez v\u00e9rifier votre e-mail pour des avis d&rsquo;exp\u00e9dition suppl\u00e9mentaires afin de voir si l&rsquo;article manquant est encore en transit.  <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"has-text-align-center has-large-font-size\">Si vous ne trouvez pas vos articles, veuillez remplir ce <a href=\"https:\/\/18obuxadt2m.typeform.com\/to\/S0OOOIpC\" target=\"_blank\" rel=\"noreferrer noopener\">FORMULAIRE<\/a> <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"has-text-align-left has-medium-font-size\">Veuillez noter : Les colis endommag\u00e9s ou les articles manquants doivent \u00eatre signal\u00e9s dans les 3 jours suivant la livraison.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous sommes vraiment d\u00e9sol\u00e9s d&rsquo;apprendre qu&rsquo;il manque un article dans votre commande. Veuillez v\u00e9rifier soigneusement la bo\u00eete d&rsquo;exp\u00e9dition car souvent de petits articles peuvent \u00eatre jet\u00e9s par erreur avec l&#8217;emballage. Il arrive parfois que notre centre de traitement envoie une commande en plusieurs colis. Veuillez v\u00e9rifier votre e-mail pour des avis d&rsquo;exp\u00e9dition suppl\u00e9mentaires afin de [&hellip;]<\/p>\n","protected":false},"author":18506,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[1045,986],"doc_tag":[],"knowledge_base":[988],"class_list":["post-396156","docs","type-docs","status-publish","hentry","doc_category-aide-avec-une-commande-que-vous-avez-recue","doc_category-aide-pour-une-commande-passer-une-commande","knowledge_base-jai-une-question-sur-une-commande"],"acf":[],"year_month":"2026-04","word_count":103,"total_views":"31","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Abbie","author_nicename":"abbieredgrass-ch","author_url":"https:\/\/www.redgrasscreative.com\/fr\/author\/abbieredgrass-ch\/"},"doc_category_info":[{"term_name":"Aide avec une commande que vous avez re\u00e7ue","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-avec-une-commande-que-vous-avez-recue\/"},{"term_name":"Aide pour une commande \/ passer une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/non-knowledgebase\/aide-pour-une-commande-passer-une-commande\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"J'ai une question sur une commande","term_url":"https:\/\/www.redgrasscreative.com\/fr\/support\/jai-une-question-sur-une-commande\/","term_slug":"jai-une-question-sur-une-commande"}],"knowledge_base_slug":["jai-une-question-sur-une-commande"],"_links":{"self":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/users\/18506"}],"replies":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/comments?post=396156"}],"version-history":[{"count":1,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396156\/revisions"}],"predecessor-version":[{"id":396158,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/docs\/396156\/revisions\/396158"}],"wp:attachment":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/media?parent=396156"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_category?post=396156"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=396156"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/knowledge_base?post=396156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}