{"id":208834,"date":"2018-07-11T10:07:52","date_gmt":"2018-07-11T08:07:52","guid":{"rendered":"https:\/\/www.redgrasscreative.com\/termes-et-conditions\/"},"modified":"2020-07-24T10:46:50","modified_gmt":"2020-07-24T08:46:50","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/www.redgrasscreative.com\/fr\/termes-et-conditions\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"

An English Translation\u00a0 of the Terms and Conditions is provided for convenience and not legally binding at the end of this document. Please refer to the French Terms and Conditions \u201cConditions G\u00e9n\u00e9rales de Ventes\u201d for the legally binding version of terms and conditions:<\/p>\n

Ces conditions g\u00e9n\u00e9rales de ventes (les \u00ab Conditions g\u00e9n\u00e9rales \u00bb) sont applicables aux commandes de produits effectu\u00e9es par internet et mobile aupr\u00e8s de Redgrass SA. En passant commande aupr\u00e8s de Redgrass SA, le consommateur (l\u2019\u00ab Acheteur \u00bb) accepte l\u2019application des pr\u00e9sentes Conditions g\u00e9n\u00e9rales.<\/p>\n

Prix<\/strong>
Les prix de ce catalogue sont indiqu\u00e9s en Euros, montants nets, TVA comprise et garantis.
Les articles b\u00e9n\u00e9ficiant d\u2019une garantie sont soumis aux conditions de l\u2019offre valable lors de l\u2019achat. La garantie prend effet \u00e0 la date de livraison de l\u2019article, justifi\u00e9e par le document d\u2019accompagnement (facture) que nous vous demandons de conserver soigneusement. Ne sont pas couverts : les dommages dus \u00e0 un mauvais entretien, au non respect du mode d\u2019emploi, ou \u00e0 une usure normale.<\/em><\/p>\n

Disponibilit\u00e9<\/strong>\u00a0
Notre engagement de livraison est nul en cas de d\u00e9faillance ou non-respect des d\u00e9lais d\u2019approvisionnement de la part de nos propres fournisseurs, et dans la mesure o\u00f9 cette indisponibilit\u00e9 n\u2019est pas imputable \u00e0 Redgrass SA. En cas d\u2019indisponibilit\u00e9 d\u2019un produit, nous vous informerons dans les meilleurs d\u00e9lais.<\/em><\/p>\n

Modalit\u00e9s de paiement<\/strong>
M\u00e9thodes de paiement : paiement par STRIPE.<\/p>\n

Livraison et transport<\/strong>
L\u2019envoi des articles disponibles est effectu\u00e9 par poste dans\u00a0un\u00a0d\u00e9lai de 5 \u00e0 8 jours environ<\/u>. Une participation de votre part est demand\u00e9e une seule fois par commande.
A NOTER :\u00a0Redgrass SA<\/u>\u00a0ne livre pas ses colis en case postale et ne livre aucune marchandise \u00e0 une client\u00e8le mineure ou sous tutelle, sauf autorisation \u00e9crite des parents ou tuteur.<\/em><\/p>\n

Retour ou \u00e9change de marchandises<\/strong>
Les articles doivent \u00eatre renvoy\u00e9s intacts et complets dans leur emballage d\u2019origine (avec les \u00e9tiquettes comportant leurs r\u00e9f\u00e9rences), accompagn\u00e9s du bordereau de livraison, dans un d\u00e9lai de 7 jours apr\u00e8s\u00a0r\u00e9ception\u00a0de votre colis. Les frais de port li\u00e9s au retour sont \u00e0 votre charge. Contactez\u00a0support@redgrassgames.com pour autoriser et obtenir les instructions pour votre retour.<\/p>\n

Garantie l\u00e9gales<\/strong>
V\u00e9rifiez l\u2019\u00e9tat des marchandises livr\u00e9es sans attendre pour exclure des vices de mati\u00e8re et de fabrication manifestes, ainsi que des dommages dus au transport. Conform\u00e9ment \u00e0 la loi, vous \u00eates oblig\u00e9 de nous signaler tout d\u00e9faut ou anomalie affectant les marchandises livr\u00e9es pour nous permettre d\u2019y rem\u00e9dier.<\/p>\n

Protection des donn\u00e9es<\/strong>
Toutes les donn\u00e9es \u00e0 caract\u00e8re personnel seront consid\u00e9r\u00e9es comme confidentielles. Les informations n\u00e9cessaires \u00e0 la gestion de la commande feront l\u2019objet d\u2019un traitement informatique et peuvent \u00eatre communiqu\u00e9es \u00e0 des entreprises associ\u00e9es dans le cadre de la gestion de la commande.<\/em><\/p>\n

Droit applicable et for juridique<\/strong><\/em>
Le droit applicable est le droit Suisse, et tout litige sera trait\u00e9 par le Tribunal d\u2019arrondissement Lausanne, Ouest lausannois<\/em><\/p>\n\n

Mentions L\u00e9galesAdresse:<\/strong>Redgrass SARue du Valentin 31, c\/o Audit Intercom (conseils) SA, 1004 Lausanne .<\/p>\n\n

Email:\u00a0<\/strong>support@redgrassgames.comNum\u00e9ro IDE:\u00a0<\/strong>CHE-463.413.717Bureau du Registre du Commerce:\u00a0<\/strong>Office du Registre du Commerce du Canton de Vaud<\/p>\n\n

English translation \u2013 non binding<\/strong><\/p>\n\n

These Terms and conditions (the \u00ab\u00a0General Conditions\u00a0\u00bb) are applicable to orders for products made by internet and mobile from Redgrass SA. By placing an order with Redgrass SA, the consumer (the \u00ab\u00a0Buyer\u00a0\u00bb) accepts the application of these General Conditions.<\/p>\n\n

PriceThe prices in this catalog are indicated in Euros, net amounts, VAT included and guaranteed.Articles benefiting from a guarantee are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the article, justified by the accompanying document (invoice) which we ask you to keep carefully. The following are not covered: damage due to improper maintenance, non-compliance with the instructions for use, or normal wear and tear.<\/p>\n\n

AvailabilityOur delivery commitment is void in the event of failure or non-compliance with supply deadlines from our own suppliers, and insofar as this unavailability is not attributable to Redgrass SA. If a product is unavailable, we will notify you as soon as possible.<\/p>\n\n

Payment termsPayment methods: payment by STRIPE.<\/p>\n\n

Delivery and transportItems available are sent by post within approximately 5 to 8 days. A participation from you is requested only once per order.PLEASE NOTE: Redgrass SA does not deliver its parcels in a post office box and does not deliver any goods to a minor clientele or under guardianship, except with the written authorization of the parents or guardian.<\/p>\n\n

Return or exchange of goodsThe articles must be returned intact and complete in their original packaging (with the labels bearing their references), accompanied by the delivery slip, within 7 days after receipt of your package. The shipping costs related to the return are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered to you. Please contact support@redgrassgames.com to authorize your return.<\/p>\n\n

Legal warrantiesCheck the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to notify us of any defect or anomaly affecting the goods delivered so that we can remedy them.<\/p>\n\n

Data protectionAll personal data will be considered confidential. The information necessary for order management will be subject to computer processing and may be communicated to associated companies within the framework of order management.<\/p>\n\n

Applicable law and place of jurisdictionThe applicable law is Swiss law, and any dispute will be dealt with by the Lausanne, West Lausanne district court.<\/p>\n","protected":false},"excerpt":{"rendered":"

An English Translation\u00a0 of the Terms and Conditions is provided for convenience and not legally binding at the end of this document. Please refer to the French Terms and Conditions \u201cConditions G\u00e9n\u00e9rales de Ventes\u201d for the legally binding version of terms and conditions: Ces conditions g\u00e9n\u00e9rales de ventes (les \u00ab Conditions g\u00e9n\u00e9rales \u00bb) sont applicables […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-208834","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/pages\/208834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/comments?post=208834"}],"version-history":[{"count":0,"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/pages\/208834\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.redgrasscreative.com\/fr\/wp-json\/wp\/v2\/media?parent=208834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}