How to cancel an order

If you wish to cancel your order, there is a link in your confirmation email to do this. This will automatically put your order on hold, your order will then be cancelled and a refund processed. You will receive an email notification of the cancellation.

If you can’t find the above link, please complete our Cancellation Request Form.

If your order is already being processed by our warehouse, we will do our best to cancel the order however please be aware that this may not always be possible.