We use a tracked service for all shipments. Occasionally delays occur that are beyond our control. During busy periods for shipping companies, longer transit times are quite normal and there is usually nothing to worry about.
For EU, UK, AUS and USA Please allow a minimum of 14 days for your parcel to arrive before contacting us. For all other countries please allow 30 days. If you have not received any update after this time, please get in touch with us at support@redgrasscreative.com
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